This Privacy Policy describes how Shivam Dwivedi ("we," "our," or "us") collects, uses, and shares your personal information when you use our services, visit our website, or interact with us in any way.

We are committed to protecting your privacy and ensuring transparency about how we handle your personal data. This policy applies to all services offered by Shivam Dwivedi, including web development, digital marketing, and consulting services.

We collect information that you provide directly to us, as well as some data automatically when you use our services:

Personal Information

• Contact Information: Name, email address, phone number when you contact us
• Business Information: Company name, project requirements, business goals
• Communication Data: Messages, emails, and other communications
• Payment Information: Billing details for service payments (processed securely)

Automatically Collected Information

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, click patterns
• Cookies: Small data files for website functionality and analytics

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our web development and digital marketing services
• Communication: To respond to your inquiries and provide customer support
• Project Management: To understand your requirements and deliver tailored solutions
• Improvement: To enhance our services and user experience
• Marketing: To send relevant updates and service information (with your consent)
• Legal Compliance: To meet legal obligations and protect our rights

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling some cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data transmission using SSL/TLS encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Storage: Protected servers and regular security updates
• Staff Training: Regular privacy and security training for our team
• Incident Response: Procedures for handling data breaches

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We continuously work to improve our security practices.

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of data processing
• Objection: Object to certain types of processing
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us using the information provided below.